Job Description

BLCK Hospitality is a growing multi-outlet nightlife group operating multiple venues across Singapore. We are focused on strengthening our operations, improving team structure, and building the right foundation for long-term growth.

We are looking for a hands-on HR & Operations Manager to oversee recruitment, HR operations, payroll coordination, and staff administration across our outlets. You will work closely with management to improve staff structure, operational discipline, and day-to-day people management across the group.

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Responsibilities

* Manage full-cycle recruitment for outlet operations and HQ support roles

* Source, screen, coordinate interviews, and manage onboarding processes

* Build and maintain hiring pipelines for service staff, bartenders, and management roles

* Manage employment contracts, staff records, and HR documentation

* Handle onboarding, offboarding, renewals, and probation tracking

* Manage work pass applications, renewals, and cancellations (WP, SP, EP) across all outlets

* Oversee leave management, attendance tracking, and staff administration

* Ensure MOM compliance, CPF, and employment regulations

* Coordinate monthly payroll inputs — commissions, incentives, deductions, attendance

* Liaise with finance team to ensure payroll accuracy across all outlets

* Serve as first point of contact for staff-related matters and workplace issues

* Support management in disciplinary matters and operational HR decisions

* Assist in implementing and improving SOPs, HR systems, and reporting workflows

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Requirements

* 3–6 years HR or operations experience

* Nightlife, bar, or hospitality background preferred

* Experience hiring service staff or bartenders at volume

* Good working knowledge of Singapore employment law and MOM requirements

* Hands-on experience with work pass applications and renewals

* Able to communicate in Mandarin (spoken and written) — preferred. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

* Comfortable with evening or weekend outlet visits during peak periods

* Organised, hands-on, and effective in a fast-paced, founder-led environment

* Experience with payroll or HR systems an advantage

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Benefits

* High ownership role with direct exposure to founder and group-level decisions

* Build and improve the HR function as the group scales

* Fast-moving environment with real decision-making authority

* Clear path to senior HR leadership as the group expands

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How to Apply

Send to hr•@blck.sg:

1. Your CV

2. 3 lines on an HR or hiring problem you solved in nightlife or hospitality