The HR Intern (People & Culture) supports the day-to-day administrative and operational functions of the People & Culture team. This role provides the intern with hands-on exposure to HR operations, employee engagement, event coordination, and employer branding, serving as a strong foundation for a career in Human Resources.

1. HR Operations & Administration 

• Maintain and update the HR dashboard with accurate employee data, headcount, and key HR metrics; flag discrepancies to the team promptly. 
• Support the update of employee insurance records, including new joiners, resignees, and changes in coverage; liaise with the insurance provider and ensure documentation is filed accurately. 
• Assist with IT system updates, including coordinating with the IT Department to remove Epicor Training from onboarding and offboarding workflows for new hires and resignees. 
• Manage and update the insurance members listing in line with staff movement, including additions for new hires, deletions for resignees, and any mid-cycle amendments; ensure all changes are submitted to the insurer promptly and records are kept up to date. 
• Assist employees with insurance claims by guiding them through the submission process, collating required documentation, and liaising with the insurance provider to track and follow up on claim statuses. 

2. Onboarding & Offboarding Support 

• Support the preparation and delivery of new hire orientations, ensuring a smooth and welcoming onboarding experience. 
• Assist in coordinating new hire introductions to the team and facilitating day-one logistics. 
• Help maintain onboarding checklists and documentation, ensuring all steps are completed in a timely manner. 

3. Office & Procurement Support 

• Monitor stationery levels and submit purchase requests when stocks run low; coordinate with vendors and document purchases. 
• Track pantry supplies (including coffee beans) and manage replenishment orders; maintain a simple log for record-keeping. 
• Coordinate travel accommodations for staff, including flights, hotels, and transport, in accordance with the company's travel policy. 

4. Employee Engagement & Celebrations 

• Maintain the employee birthday calendar and coordinate celebration arrangements (e.g. cards, cake, team shoutouts) to ensure every employee feels valued. 
• Provide logistical and administrative support for ad-hoc staff events, including: 
  Corporate Social Responsibility (CSR) initiatives 
  Sports Day 
  Staff Welfare programmes and activities 

5. Employer Branding & Communications 

• Assist in managing the company's employee branding efforts, including internal communication materials and templates. 
• Create and schedule seasonal LinkedIn posts on behalf of the company (e.g. festive greetings, awareness days, company milestones), aligned with the brand's tone and guidelines. 
• Support the People & Culture team in maintaining a consistent employer brand presence across internal and external channels. 

Key Competencies 

• Strong attention to detail and organizational skills
• Proactive and able to manage multiple tasks simultaneously 
• Excellent interpersonal and communication skills 
• Discreet and professional in handling confidential information 
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and/or Google Workspace 
• Interest in Human Resources, People Operations, or a related field