Roles & Responsibilities

Job Description & Requirements

About Beverly Hotels Elements

Company Overview

https://www.beverlyhotels-elements.com

Beverly Hotels Elements: Your Perfect Stay Awaits

Discover the essence of comfort and hospitality at Beverly Hotels Elements, where your journey begins at 48 Horne Road. With 50 well-appointed rooms, we are dedicated to delivering the ultimate accommodation experience for our valued guests.

A Commitment to Excellence: 
At Beverly Hotels, we hold a steadfast commitment to excellence. Beverly Hotels Elements is no exception. Our goal is to offer a memorable stay that exceeds your expectations.

A Growing Family: 
As we embark on an exciting phase of expansion, our focus extends beyond providing exceptional stays. We are dedicated to nurturing a team of passionate and dedicated individuals to drive the growth of our company forward.

Opportunities Await: 
Join us on this exhilarating journey! We are actively seeking enthusiastic individuals who are passionate about the hospitality industry. Whether you're an experienced professional or just starting your career, there's a place for you in our Beverly Hotels family.

Our Investment in You: 
At Beverly Hotels, we recognize the value of our team members. We're committed to staff recruitment, retention, training, and development. Your growth is our growth, and we offer a clear path for career progression for every employee.

Join the Fun: 
We're not just a team; we're a family. If you're a fun-loving, customer-centric individual who's ready to embark on a rewarding adventure in the hospitality industry, we invite you to join us.

Beverly Hotels Elements is where your journey to a fulfilling and exciting career begins. Be a part of our expanding family and help us create memorable experiences for our guests.

Job Summary

The Hotel Manager is the highest operational leader of the hotel and is responsible for the full strategic, financial, and operational performance of Beverly Hotels Elements.

This role oversees all key functions including Operations, Sales & Marketing, and Revenue Management, ensuring the hotel delivers exceptional guest experiences while achieving financial and operational targets.

The ideal candidate is a strong, hands-on leader with deep experience in hotel operations, OTA management, revenue strategy, and financial control.

Job Responsibilities

Operations Management

Oversee and ensure the efficient, smooth, and profitable functioning of the hotel, with a strong focus on Front Office and Housekeeping

Monitor service quality and operational standards across all departments

Ensure compliance with SOPs and maintain high service standards

Analyze guest trends and expectations to continuously improve services, facilities, and guest experience

 Sales & Marketing

Develop and execute strategies to achieve and exceed revenue targets

Plan and coordinate marketing activities and promotions

Maximize occupancy at optimal room rates

Drive consistent room sales and revenue growth

Develop market positioning and identify business opportunities

Revenue Management & OTA

Develop and implement revenue management strategies to optimize ADR, RevPAR, and overall profitability

Manage OTA platforms such as Booking.com, Agoda, Expedia, etc.

Monitor competitor pricing, market trends, and demand patterns

Adjust pricing, inventory, and promotions to maximize revenue

Analyze business performance data and make data-driven decisions

Align promotions and packages with revenue objectives

Financial Management (P&L Responsibility)

Take full responsibility for hotel Profit & Loss (P&L) performance

Ensure KPIs and financial targets are achieved or exceeded

Monitor revenue, expenses, and overall profitability

Implement cost control measures without compromising service quality

Prepare forecasts, monitor financial performance, and report results to management

Staff Leadership & Development

Lead, manage, and develop all hotel staff

Minimize staff turnover and promote employee engagement

Oversee recruitment, training, and performance evaluation

Prepare and monitor staff rosters based on business needs and occupancy

Build a strong team culture focused on service excellence and accountability

Guest Experience & Service Quality

Ensure high levels of guest satisfaction and service standards

Handle escalated guest complaints and service recovery

Maintain and improve hotel reputation and online reviews

Compliance & Reporting

Ensure compliance with all applicable laws, regulations, and hotel policies

Maintain effective communication with Director Management

Prepare and submit regular operational and financial reports

Other Responsibilities

Perform ad-hoc duties or special projects assigned by the Director Management

Support strategic initiatives to improve hotel performance and growth

Requirements

Minimum 5 years of hotel management experience

Strong knowledge of OTA platforms and revenue management

Proven experience managing hotel P&L and financial performance

Strong leadership, decision-making, and problem-solving skills

Experience in independent or small-to-medium hotel operations is an advantage

Ability to work independently and take full ownership of hotel performance

*Additional Information:

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

We look forward to having you as a part of our Beverly Hotels Elements family!