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Robust Technology Pte Ltd

Field Service Engineer

Robust Technology Pte Ltd
SGD2,200 - 2,500
Full-Time · On-site

Job Requirements

On-site

Job description for Field Service Engineer at Robust Technology Pte Ltd

About Robust Technology

Robust Technology was established in January 2004 in Hsinchu County, Taiwan. Our primary business focuses on the sale and repair of semiconductor equipment parts. In recent years, to meet the growing demand for Industry 4.0, we have leveraged over 20 years of experience in semiconductor robotic arm maintenance, improvement, design, and development. Building on this expertise, we have actively invested in and offer factory automation services centered around robotic arms to our clients.

Robust Technology (Singapore) Pte. Ltd. is the wholly-owned Singapore subsidiary of Robust Technology Co., Ltd. (Taiwan), serving leading wafer foundries and memory manufacturers across the region. 

Company website: https://en.robust-technology.com/company-profile/


We Look Forward to Meeting You!

We are seeking a dedicated partner to join us in expanding our customer base and growing alongside Robust Technology (Singapore). This role offers an exciting opportunity to work directly on the fab floor, solving real semiconductor equipment challenges for our customers.

We welcome newcomers who are passionate about the semiconductor industry and eager to learn! If you're hands-on, motivated, and ready to contribute to our journey in innovation and service excellence, we'd love to hear from you.


Key Responsibilities

1.       Provide on-site technical service and troubleshooting at customer fabs in Singapore; respond promptly to equipment abnormalities and breakdowns.

2.       Assist customers with robot installation, teaching, repair, and preventive maintenance to ensure stable system operation.

3.       Liaise closely with internal teams and Taiwan HQ to coordinate parts, technical support, and OEM principal resources for faster resolution.

4.       Prepare and maintain service records, Failure Analysis (FA) reports, and customer communication logs.

5.       Participate in on-call rotation and respond to emergency callouts as scheduled by the team.

6.       Build strong working relationships with customer engineering teams to drive customer satisfaction and long-term partnership.

7.       Perform other ad-hoc duties as assigned by the supervisor.


Requirements

Essential

•         Diploma or Bachelor's degree, preferably in Mechanical, Electrical, Electronic, Mechatronics, or a related engineering discipline.

•         Basic English communication skills (listening, speaking, reading, writing) for liaison with customer engineers and Taiwan HQ.

•         Hands-on, logical, and able to perform fault diagnosis and equipment servicing independently.

•         Able to commit to on-call rotation and occasional after-hours emergency callouts.

Preferred

•         Prior on-site experience in semiconductor wafer fabs.

•         Familiarity with cleanroom protocols and semiconductor equipment service procedures.

•         Exposure to OEM principals or robot systems such as LAM, TEL, Brooks, AMAT, Yaskawa, Kawasaki, Hirata, etc.

•         Mandarin communication skills are a plus.

•         Fundamental knowledge of mechanical, electrical, pneumatic, and control systems.

We welcome applications from candidates of all backgrounds, including fresh graduates.


About the company
Robust Technology Pte Ltd
Robust Technology Pte Ltd

Glints Safety Tips

Legitimate employers won’t ask for contact Telegram or any kind of top-ups or payment. Do not provide your messaging app contacts, bank details, or credit card information.

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Similar jobs for you
Robust Technology Pte Ltd

Field Service Engineer

Robust Technology Pte Ltd
SGD2,200 - 2,500
Full-Time · On-site

Job Requirements

On-site

Job description for Field Service Engineer at Robust Technology Pte Ltd

About Robust Technology

Robust Technology was established in January 2004 in Hsinchu County, Taiwan. Our primary business focuses on the sale and repair of semiconductor equipment parts. In recent years, to meet the growing demand for Industry 4.0, we have leveraged over 20 years of experience in semiconductor robotic arm maintenance, improvement, design, and development. Building on this expertise, we have actively invested in and offer factory automation services centered around robotic arms to our clients.

Robust Technology (Singapore) Pte. Ltd. is the wholly-owned Singapore subsidiary of Robust Technology Co., Ltd. (Taiwan), serving leading wafer foundries and memory manufacturers across the region. 

Company website: https://en.robust-technology.com/company-profile/


We Look Forward to Meeting You!

We are seeking a dedicated partner to join us in expanding our customer base and growing alongside Robust Technology (Singapore). This role offers an exciting opportunity to work directly on the fab floor, solving real semiconductor equipment challenges for our customers.

We welcome newcomers who are passionate about the semiconductor industry and eager to learn! If you're hands-on, motivated, and ready to contribute to our journey in innovation and service excellence, we'd love to hear from you.


Key Responsibilities

1.       Provide on-site technical service and troubleshooting at customer fabs in Singapore; respond promptly to equipment abnormalities and breakdowns.

2.       Assist customers with robot installation, teaching, repair, and preventive maintenance to ensure stable system operation.

3.       Liaise closely with internal teams and Taiwan HQ to coordinate parts, technical support, and OEM principal resources for faster resolution.

4.       Prepare and maintain service records, Failure Analysis (FA) reports, and customer communication logs.

5.       Participate in on-call rotation and respond to emergency callouts as scheduled by the team.

6.       Build strong working relationships with customer engineering teams to drive customer satisfaction and long-term partnership.

7.       Perform other ad-hoc duties as assigned by the supervisor.


Requirements

Essential

•         Diploma or Bachelor's degree, preferably in Mechanical, Electrical, Electronic, Mechatronics, or a related engineering discipline.

•         Basic English communication skills (listening, speaking, reading, writing) for liaison with customer engineers and Taiwan HQ.

•         Hands-on, logical, and able to perform fault diagnosis and equipment servicing independently.

•         Able to commit to on-call rotation and occasional after-hours emergency callouts.

Preferred

•         Prior on-site experience in semiconductor wafer fabs.

•         Familiarity with cleanroom protocols and semiconductor equipment service procedures.

•         Exposure to OEM principals or robot systems such as LAM, TEL, Brooks, AMAT, Yaskawa, Kawasaki, Hirata, etc.

•         Mandarin communication skills are a plus.

•         Fundamental knowledge of mechanical, electrical, pneumatic, and control systems.

We welcome applications from candidates of all backgrounds, including fresh graduates.


About the company
Robust Technology Pte Ltd
Robust Technology Pte Ltd

Glints Safety Tips

Legitimate employers won’t ask for contact Telegram or any kind of top-ups or payment. Do not provide your messaging app contacts, bank details, or credit card information.

Learn More

Similar jobs for you

Field Service Engineer

Robust Technology Pte Ltd