RESPONSIBILITIES

Provide after-sales service support, installation, commissioning, and repair of laboratory/ research/ analytical equipment

Provide technical consultation to customers

To respond to customers’ requests by troubleshooting problems and take corrective actions within targeted timeline

To prepare service reports

Able to understand technical drawing/troubleshooting charts

High level of electrical/electronic troubleshooting down to component level.

Experience with analytical instrument and related installation/preventive maintenance/service procedure

Able to learn and assimilate new technology quickly

Provide quality repair and preventive maintenance service of company analytical equipment at customer site

Basic refrigerant  hand on experience will be highly considered

Standby activation

REQUIREMENTS and TECHNICAL

Minimum diploma in electronic, electrical or mechanical engineering

Minimum 2 years of relevant experience in servicing laboratory instruments

Experience with water purification systems, liquid handling solutions will be an advantage

Highly motivated individual with effective customer care handling skills

Proven track record displaying strong technical and analytical skills

Good command of spoken and written English

Ability to work as independently and as a team player

Willingness to work on shifts / standby for after office hours calls

Possesses own vehicle