JOB PURPOSE

The Executive (Programme) is a key member of the Active Ageing Centre (AAC) team responsible for planning, implementing, and managing programmes and services that promote active and healthy ageing. Reporting to the Centre Supervisor, this role encompasses programme delivery, community engagement, and operational support to ensure seniors aged 60 and above, receive high-quality, person-centered services across the five Active Ageing Programme domains.

ROLES & RESPONSIBILITIES

Programme Planning & Implementation

Develop and organize programmes aligned with the five domains of the Active Ageing Programme (AAP): Physical, Cognitive, Social, Learning, and Volunteerism

Plan and execute daily activities including workshops, wellness sessions, and community events to enhance seniors' well-being

Source and coordinate external trainers and facilitators ensuring quality standards and programme alignment

Co-facilitate programmes when required and provide backup facilitation support

Evaluate programme effectiveness through participant feedback, attendance tracking, and outcome measurement

Support Centre Supervisor in programme planning, scheduling, and resource allocation.

Community Engagement & Outreach

Conduct targeted outreach efforts including door-knocking campaigns, home visits, and community events to identify and engage isolated seniors

Build and maintain relationships with seniors and their families, understanding their evolving needs and preferences

Collaborate with community stakeholders to promote AAC services and build partnerships

Facilitate community-based initiatives such as health screenings, block parties, and intergenerational activities

Support Centre Supervisor in achieving recruitment and retention targets as per AIC requirements

Represent the centre at community events and neighbourhood activities.

Volunteer & Stakeholder Management

Recruit, train, and coordinate volunteers to support centre activities and outreach efforts

Maintain relationships with community partners, sponsors, and stakeholders to enhance programme offerings

Support corporate engagement and donor relations to secure resources for unfunded programmes

Coordinate with healthcare providers and social service agencies for seamless referral pathways

Manage volunteer appreciation and recognition activities

Facilitate partnership meetings and collaborative programme planning sessions.

Specialized Service Delivery

Support Befriending & Buddying programme including participant intake, volunteer matching, and programme coordination

Coordinate Ground-up Initiative (GUI) activities ensuring community-driven programming and stakeholder engagement

Manage Information & Referral services for walk-in, phone, and digital enquiries

Assist seniors with referrals to appropriate social, healthcare, and community services based on their needs

Provide case management support including follow-ups and progress monitoring for complex cases

Ensure cultural appropriateness of all programmes and services for diverse senior populations.

Administrative & Operational Support

Maintain accurate documentation in Salesforce CRM and other management systems including participant records, attendance tracking, and programme reports

Support Centre Supervisor in daily operations including facility management, resource coordination, and safety protocols

Manage programme logistics including venue preparation, equipment setup, and supply coordination

Track programme expenses and support budget monitoring activities

Ensure compliance with MOH healthcare directives, AIC service requirements, and organizational policies

Support data collection for KPI monitoring and performance reporting.

Team Collaboration & Development

Work collaboratively with Centre Supervisor, and other team members to align programmes with organizational objectives

Participate in team meetings and planning sessions contributing ideas and supporting overall centre goals

Mentor Programme Associates providing guidance on programme delivery and professional development

Support staff training and knowledge sharing initiatives within the centre

Foster positive team culture promoting collaboration and continuous improvement

Share expertise in programme facilitation and community engagement approaches.

QUALIFICATIONS

Diploma or Degree in Social Work, Gerontology, Psychology, Community Development, or related fields.

REQUIREMENTS

Minimum 2-4 years’ experience in community work, programme coordination, or working with seniors

Demonstrated experience in programme planning and implementation within community settings

Organizational abilities with attention to detail and ability to manage multiple programmes simultaneously

Data management proficiency including Salesforce CRM, Microsoft Office, and programme tracking systems

Problem-solving skills and adaptive. Collaborative with ability to work effectively as part of a centre team

Proficiency in Mandarin and/or local dialects to effectively serve diverse senior populations.

WORK LOCATION: Toa Payoh

Thank you for your interest and application. We regret that only shortlisted applicants will be notified for interview.

If you need assistance, contact our talent acquisition team at joi•••@carecorner.org.sg.

You can apply directly to us using the link - Careers.