About Us

Directo is building direct commerce infrastructure for offline merchants.

We help merchants across F&B, beauty, retail and service industries build their own direct ordering and customer growth channels, enabling businesses to manage customer relationships, and improve repeat purchases.

What we value

We value people who build.

People who take ownership of outcomes, not just tasks. People who can think from the user, product and business perspective, not only the technical one.

The opportunity

You will work closely with the Founder, have a meaningful influence on how things are built, and see your work directly impact businesses and real-world users.

If you enjoy building, solving practical problems and creating something that people genuinely use, you'll find plenty of opportunities to make an impact here.

This is not a pure management role.

Expected focus:

• Approximately 70% hands-on execution

• Approximately 30% leadership and coordination

What you'll do

• Own engineering outcomes across delivery, quality, reliability, scalability and operational excellence

• Lead and coordinate the engineering team across development, testing, release management and production operations

• Establish and maintain engineering standards, processes and execution discipline

• Work closely with the Founder to translate ideas and business requirements into structured product and engineering execution

• Participate in product design discussions, refine workflows, identify edge cases and help shape practical solutions before development begins

• Drive alignment across engineering, product and business priorities while communicating effectively with both technical and non-technical stakeholders

• Identify technical and operational risks proactively and build mechanisms to reduce avoidable issues

• Improve team effectiveness through better processes, AI-assisted workflows and continuous operational improvements

What we're looking for

• Strong hands-on engineering experience with a track record of building and delivering products end-to-end

• Proven ability to lead engineering teams and own engineering outcomes

• High emotional intelligence with excellent communication, documentation and stakeholder management skills

• Strong ownership, judgment and prioritization skills, with the ability to balance business needs, user impact and engineering constraints

• Broad understanding of software engineering, system architecture, security and engineering best practices

• Strong product and user mindset, with the ability to translate ideas into practical solutions and execution plans

• Demonstrated ability to leverage AI effectively to improve engineering productivity, quality and team execution

• Ability to operate effectively in a fast-moving environment with changing priorities and limited resources