Resource Qualifications

The resources will have the below qualifications:

Required skills include 3+ years of experience in the implementation, maintenance and analysis of data center facilities, hardware, communications infrastructure, strategies, tools and effective troubleshooting techniques.

Basic background on enterprise data center facilities and infrastructure environments such as PDUs, RPPs, network and SAN infrastructures. In depth knowledge on complex, Enterprise class inter-networked environments involving a combination of switched/routed/shared Ethernet, TwinAx (100GigE, 25GigE,10GigE, GigE, 100M, and 10M), token ring, SAN, and wide area connectivity.

Strong knowledge of WAN technologies (OC-x, DS-x), subnetting and TCP/IP protocol a must.

Excellent communication and writing skills a must.

Knowledge of trouble ticketing systems, change control, Project processes and associated tools.

Logical problem- solving techniques and associated experience in system, data center facilities, and telecommunications.

Experience with project management.

Financial Services industry knowledge a plus.

KEY RESPONSIBILITIES

The DCSD Infrastructure Technical Analyst roles and responsibilities include, but are not limited to:

Installing/de-installing/relocating all distributed systems and network hardware (CSUs, DSUs, routers, switches, encryptors, firewalls, etc.) in the Americas Data Centers within the internal service level mandates

Installing/de-installing /extending/relocating/testing all carrier circuits to the network hardware

Installing/de-installing/relocating all patch cabling for systems and network hardware

Installing/de-installing/relocating all Data Center hardware

Assist with the coordination of cabinet power, circuit, and patch infrastructure installations w/various facilities, electrical and communications vendors

Assist with the coordination of network component configurations

Coordinate and Install SAN cabling infrastructure

Managing network ports and assist with the management of all consumable items (cables, labels, tie wraps, rail kits, etc.)