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HR Focus

Customer Service Officer & Permit Declarant

HR Focus
SGD2,800 - 3,500
Full-Time · On-site
3 - 5 years of experience

Job Requirements

On-site
3 - 5 years of experience

Job description for Customer Service Officer & Permit Declarant at HR Focus

Location: Clementi Loop

Working Hours: Mon to Fri, 8am - 5pm. Alternate Sat, 8am - 12pm

Salary Range: Up to $3500


Main Duties & Responsibilities

Assist in daily service operations to enhance standards, inventory management, customer service, quality, and efficiency

Support customer service and inventory control to ensure prompt, high-quality delivery, with swift rectification of any deficiencies

Apply best practices in service standards, operations, inventory control, and customer service for maximum efficiency

Maintain customer files with quotations, prepare internal approval forms, and manage related documentation

Monitor shipping status and liaise with hauliers and shipping companies to ensure timely import/export of containers

Ensure correct Harmonised Tariff Schedule (HTS) classification for permit declarations

Prepare accurate Customs/Tradenet permits and secure clearance for import, export, and duty payment

Liaise with Customs on discrepancies and queries, including TradeFirst renewal processes

Close job files promptly and confirm Customs duties payment with customers

Generate inventory reports and issue invoices monthly or as required

Continuously improve operational services and adopt professional development practices

Review and propose process corrections when necessary, and periodically evaluate performance

Maintain harmonious relations with other divisions/departments

Be self-motivated to enhance productivity and perform tasks assigned by management


Job Requirements

Diploma in Logistics or equivalent (minimum)

3–5 years of relevant experience in warehouse/logistics preferred

Experience in Licensed Warehouse environments and Customs compliance, including permit declaration

Proficiency in Microsoft Office applications

Strong organizational skills, attention to detail, and ability to work independently


HR Focus
EA Licence No.: 13C6829
Agent ID: R1439055
Name: Lydia Zhu

(We regret that only shortlisted candidates will be notified)


About the company
HR Focus
HR Focus

Glints Safety Tips

Legitimate employers won’t ask for contact Telegram or any kind of top-ups or payment. Do not provide your messaging app contacts, bank details, or credit card information.

Learn More

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Customer Service Officer & Permit Declarant

HR Focus
SGD2,800 - 3,500
Full-Time · On-site
3 - 5 years of experience

Job Requirements

On-site
3 - 5 years of experience

Job description for Customer Service Officer & Permit Declarant at HR Focus

Location: Clementi Loop

Working Hours: Mon to Fri, 8am - 5pm. Alternate Sat, 8am - 12pm

Salary Range: Up to $3500


Main Duties & Responsibilities

Assist in daily service operations to enhance standards, inventory management, customer service, quality, and efficiency

Support customer service and inventory control to ensure prompt, high-quality delivery, with swift rectification of any deficiencies

Apply best practices in service standards, operations, inventory control, and customer service for maximum efficiency

Maintain customer files with quotations, prepare internal approval forms, and manage related documentation

Monitor shipping status and liaise with hauliers and shipping companies to ensure timely import/export of containers

Ensure correct Harmonised Tariff Schedule (HTS) classification for permit declarations

Prepare accurate Customs/Tradenet permits and secure clearance for import, export, and duty payment

Liaise with Customs on discrepancies and queries, including TradeFirst renewal processes

Close job files promptly and confirm Customs duties payment with customers

Generate inventory reports and issue invoices monthly or as required

Continuously improve operational services and adopt professional development practices

Review and propose process corrections when necessary, and periodically evaluate performance

Maintain harmonious relations with other divisions/departments

Be self-motivated to enhance productivity and perform tasks assigned by management


Job Requirements

Diploma in Logistics or equivalent (minimum)

3–5 years of relevant experience in warehouse/logistics preferred

Experience in Licensed Warehouse environments and Customs compliance, including permit declaration

Proficiency in Microsoft Office applications

Strong organizational skills, attention to detail, and ability to work independently


HR Focus
EA Licence No.: 13C6829
Agent ID: R1439055
Name: Lydia Zhu

(We regret that only shortlisted candidates will be notified)


About the company
HR Focus
HR Focus

Glints Safety Tips

Legitimate employers won’t ask for contact Telegram or any kind of top-ups or payment. Do not provide your messaging app contacts, bank details, or credit card information.

Learn More

Similar jobs for you
Full-Time
1–3 years
United FMO
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Customer Service Officer & Permit Declarant

HR Focus