Job description for client services manager(Bugis,5 days work) at CAREER CRAFT PTE. LTD
As part of our business expansion, our client is seeking two proactive, relationship-driven Client Servicing Managers to strengthen our client portfolio and drive revenue growth. This role is pivotal in ensuring exceptional service delivery and directly contributing to business development.
Key Responsibilities
Act as the primary liaison for assigned clients, managing service requests, feedback, and escalations
Collaborate cross-functionally to ensure timely, compliant, and high-quality service delivery
Promote tailored wealth solutions (structured products, private equity, alternative investments, estate planning)
Identify opportunities to cross-sell and upsell wealth management products (mutual funds, insurance-linked investments, retirement plans, structured products)
Drive acquisition of new clients through referrals, networking, and targeted outreach
Monitor client satisfaction and implement strategies for continuous improvement
Coordinate with internal teams (operations, compliance, product) to resolve client issues swiftly and accurately
Support client onboarding, documentation, and regulatory compliance
Maintain accurate records and uphold service standards aligned with MAS guidelines
Job Requirements
3+ years’ experience in client servicing or relationship management within financial services/banking/fintech
Strong understanding of financial products, regulatory frameworks, and service workflows
Excellent communication and stakeholder management skills
Proficiency in CRM platforms and client reporting tools
Local Diploma or Degree in Finance, Business, or related field
Perks & Benefits
• Competitive Starting Salary – Recognising your value from day one
• Annual Leave – Generous entitlement to support work-life balance
• Flexible Benefits – Customisable package to suit your lifestyle and personal needs
• Performance Bonus – Rewarding your contributions and achievements
• Professional Development – Ongoing training and career growth opportunities
• Supportive Culture – A collaborative, inclusive environment that champions teamwork and innovation
**We regret that only shortlisted candidates will be notified.
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We wish you all the best in your job search.
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