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Dr Com Asia Pte Ltd

Client Service Executive

Dr Com Asia Pte Ltd
Full-Time · On-site

Job Requirements

On-site

Job description for Client Service Executive at Dr Com Asia Pte Ltd

Location: Singapore Office

Level of management: Entry-level to Experienced


drcom group is seeking an enthusiastic Account Executive/Client Servicing Executive to join our dynamic team. This role plays a pivotal part in maintaining client satisfaction and expanding our key client accounts in the APAC market. As an Account Executive, you will work within a team to oversee the seamless execution of projects from briefing to delivery, ensuring high-quality outcomes and building strong client relationships.

A keen interest in the health sciences/healthcare and marketing is essential.

WHAT YOU WILL DO?

Client/Account Management:

Build and maintain long-term relationships with key and strategic accounts

Understand client requirements and growth strategies to plan and develop tailored project solutions for the commercialisation of pharmaceuticals

Assist the client servicing team in addressing project challenges and providing actionable insights

Stay informed about company offerings, effectively present services and solutions to clients

Collaborate with internal teams on sales and marketing initiatives to drive business growth

Develop and deliver innovative proposals and strategic sales presentations

Provide recommendations for new products, service extensions, or enhancements based on client needs


Project & Team Coordination:

Monitor and report on KPIs, including opportunities, invoicing, and transformation rates

Ensure adherence to growth objectives

Collaborate with internal cross-functional teams to deliver excellence in project execution

Support team members to foster professional development and teamwork


JOB REQUIREMENTS

General Qualifications:

Bachelor’s degree in Life Sciences, Bio-medical, Pharmacy, Medical, Healthcare, Marketing, Communications, Advertising, Digital Media, Public Relations majors

Prior internship in a healthcare company will be a big plus.


Required Skills:

Interest in healthcare marketing, disease awareness and patient engagement

Digitally savvy within the Healthcare Industry.

Keen interest in client servicing and building professional, long-term partnerships

Adaptability and problem-solving skills to provide recommendations and solutions to clients.

Exceptional communication and presentation skills, with a proactive approach to client engagement

Detail-oriented and eager to learn

Collaborative and works well in a team


BENEFITS

Supportive team environment: Work in a culture of mentorship and assistance, where everyone is encouraged to grow and succeed together

Close collaboration with International Colleagues Across APAC: Collaborate with professionals from across the APAC region, gaining global exposure and broadening your cultural awareness.

Business travel opportunities within the APAC region to meet clients, attend events, and work closely with teams in different locations.

Comprehensive health insurance coverage

Hybrid work arrangement

Join drcom group and become a key player in driving impactful projects and fostering meaningful client relationships within the healthcare industry.

If you thrive in a collaborative environment and are passionate about delivering excellence, we’d love to hear from you!


About the company
Dr Com Asia Pte Ltd
Dr Com Asia Pte Ltd

Glints Safety Tips

Legitimate employers won’t ask for contact Telegram or any kind of top-ups or payment. Do not provide your messaging app contacts, bank details, or credit card information.

Learn More

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Client Service Executive

Dr Com Asia Pte Ltd

Job Requirements

On-site

Job description for Client Service Executive at Dr Com Asia Pte Ltd

Location: Singapore Office

Level of management: Entry-level to Experienced


drcom group is seeking an enthusiastic Account Executive/Client Servicing Executive to join our dynamic team. This role plays a pivotal part in maintaining client satisfaction and expanding our key client accounts in the APAC market. As an Account Executive, you will work within a team to oversee the seamless execution of projects from briefing to delivery, ensuring high-quality outcomes and building strong client relationships.

A keen interest in the health sciences/healthcare and marketing is essential.

WHAT YOU WILL DO?

Client/Account Management:

Build and maintain long-term relationships with key and strategic accounts

Understand client requirements and growth strategies to plan and develop tailored project solutions for the commercialisation of pharmaceuticals

Assist the client servicing team in addressing project challenges and providing actionable insights

Stay informed about company offerings, effectively present services and solutions to clients

Collaborate with internal teams on sales and marketing initiatives to drive business growth

Develop and deliver innovative proposals and strategic sales presentations

Provide recommendations for new products, service extensions, or enhancements based on client needs


Project & Team Coordination:

Monitor and report on KPIs, including opportunities, invoicing, and transformation rates

Ensure adherence to growth objectives

Collaborate with internal cross-functional teams to deliver excellence in project execution

Support team members to foster professional development and teamwork


JOB REQUIREMENTS

General Qualifications:

Bachelor’s degree in Life Sciences, Bio-medical, Pharmacy, Medical, Healthcare, Marketing, Communications, Advertising, Digital Media, Public Relations majors

Prior internship in a healthcare company will be a big plus.


Required Skills:

Interest in healthcare marketing, disease awareness and patient engagement

Digitally savvy within the Healthcare Industry.

Keen interest in client servicing and building professional, long-term partnerships

Adaptability and problem-solving skills to provide recommendations and solutions to clients.

Exceptional communication and presentation skills, with a proactive approach to client engagement

Detail-oriented and eager to learn

Collaborative and works well in a team


BENEFITS

Supportive team environment: Work in a culture of mentorship and assistance, where everyone is encouraged to grow and succeed together

Close collaboration with International Colleagues Across APAC: Collaborate with professionals from across the APAC region, gaining global exposure and broadening your cultural awareness.

Business travel opportunities within the APAC region to meet clients, attend events, and work closely with teams in different locations.

Comprehensive health insurance coverage

Hybrid work arrangement

Join drcom group and become a key player in driving impactful projects and fostering meaningful client relationships within the healthcare industry.

If you thrive in a collaborative environment and are passionate about delivering excellence, we’d love to hear from you!


About the company
Dr Com Asia Pte Ltd
Dr Com Asia Pte Ltd

Glints Safety Tips

Legitimate employers won’t ask for contact Telegram or any kind of top-ups or payment. Do not provide your messaging app contacts, bank details, or credit card information.

Learn More

Similar jobs for you

Sales Manager

Not Disclosed
Full-Time
Pan Pacific Hotels Group
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3–5 years
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Client Service Executive

Dr Com Asia Pte Ltd