Duration of Contract: 6 Months (Convertible)

Salary: Up to $4000

Working Hours: Mon - Fri, 9am to 6pm

Work Location: Raffles Place

Job Responsibilities:

Provide professional servicing to corporate customers on account-related matters.

Handle enquiries related to trade and credit products for small businesses.

Review customer accounts and transactions in accordance with internal procedures and regulatory guidelines.

Ensure compliance with banking standards and risk requirements.

Manage and resolve customer issues independently and efficiently.

Maintain strong product and service knowledge to support customer needs.

Identify process improvement opportunities to enhance customer experience and operational efficiency.

Collaborate closely with internal stakeholders to support service excellence.

Job Requirements:

Diploma or Degree in Banking, Finance, Business, Accounting, or related discipline

Strong customer service mindset with a high level of professionalism

Ability to handle and retain large volumes of product and process knowledge

Good communication skills, both written and verbal

Able to work independently and take ownership of issues

Comfortable working in a fast-paced banking environment

Prior experience in banking, customer service, or corporate support roles is an advantage

Attn: Xin Yi

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We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Personnel No.: R1874725 | Nicholas Chan | EA License No: 16C8004