Job description for Associate Engineer, Customer Care at AEQON TJ GROUP
Summary of Position
The incumbent is required to provide technical support to maintenance team, support system testing and commissioning and be involved post-sales activities of projects.
Responsibilities
Perform preventive and corrective maintenance work offsite.
Provide on-site technical support for variation orders received by Projects Delivery and Customer Care department
Support maintenance testing and commissioning by drafting specific tests and commissioning plans
Resolve technical issues by coordinating with both internal team and external vendors to meet client requirements.
Requirements
A Diploma / Degree in Electrical / Electronics / Engineering / IT
Possess analytical and problem solving abilities
Good customer management and communication skills
A good team player with the ability to multi-task
Driven, self-motivated and ability to work independently
Resilient and persistent
Training will be provided
Valid Class 3 Driving License
Able to perform 24/7 Standby Duty
