Job Description:

Oversee the overall performance of Service teams.

Ensure contract compliance and meet or exceed KPIs.

Identify lapses and formulate action plans for improvement

Foster a culture of service excellence and continuous improvement

Monitor and update account processes and procedures

Collaborate with Site Leads to develop and execute strategic business plans

Cultivate teamwork, collaboration and personal development within the team.

Attending operation meeting and discussion with clients

Maintain data integrity in management systems

Uphold safety protocols and crisis management procedures

Enforce compliance with Health, Safety, Environmental and Risk Management policies.

Oversee supply chain delivery, ensuring service quality

Ensure accurate and timely financial reporting and billing

Manage staff performance, development and recruitment

Cultivate teamwork, collaboration and personal development within the team.

Manage workload, resourcing and succession planning

Oversee contractor on/off boarding, induction and adherence to standards

Manage financial targets, expenses and budgets including raising Change Requests.

Explore innovation solutions to improve efficiency and productivities

Any other ad-hoc works assignment by the management.

Job Requirement:

Degree in Facilities Management, Estate Management, Building or relevant related discipline from a recognized tertiary institute

At least 5 years of relevant experiences in facilities management and business development portfolios

Able to work independently with minimum supervision

Able to conduct market outreach and marketing

Proactive and independent

Dynamic and multi-tasking capabilities

CBM Pte. Ltd. is committed to safeguarding your personal data in line with the Personal Data Protection Act (PDPA). For more details, please refer to our Data Protection Notice for Job Applicants on our official website.

We regret that only shortlisted candidates will be notified.

Thank you for applying.