Processing of policy documents ensuring accuracy of document and meeting turnaround time. Processing includes new business, renewals, endorsements, cancellations, and miscellaneous items in accordance to established guidelines. This is for both Motor individual policies as well as fleet policies.

Develop detailed knowledge of coverages.

Develop knowledge in underwriting and processing of both individual and fleet accounts.

Assist in generating and sending renewal notices as and when required.

Ensure proper file records of policy documentation is maintained at all times.

Work closely with external and internal stakeholders such as other insurers (for NCD and claims data), Finance, Claims, Underwriting/Marketing to support business strategies.

Participate in project management on new initiatives and system change for alignment and continuous improvement.

Be actively involved in project management, eg UAT, System and Resource Integration when needed.

Any other duties as assigned by HOD/Competent Authority.