Job Responsibilities:

Actively perform reminder calls to patients in recovering outstanding debts.

Render assistance to patients for any enquires on their outstanding bills or requesting for Medisave/ financial assistance.

Investigate and resolve disputes relating to bills and payments, and coordinating with relevant parties to ensure case closure.

Ensure all collection activities are recorded accurately.

Work closely with internal and external stakeholders on Accounts Receivable matters.

Other ad-hoc duties as assigned.

Job Requirements:

“A” Level or Diploma in Accountancy.

Minimum 1 year relevant experience in Accounts Receivable management, Collections and Credit Control.

Candidates with at least 2 years of experience in customer service and administrative roles with excellent verbal communication skills will also be considered.

Prior experience in collection agencies, finance shared service centre and similar industries would be an added advantage.

Strong interpersonal skills with the ability to communicate and work effectively with various levels.

Possess initiative, meticulous and great organizational skill with the ability to multi-task to meet deadlines.

Proficient in Microsoft Excel; SAP experience would be an advantage.