·       Provide application support, technical solutions for Probe cards to various customer across Singapore & Overseas.

·       Collaborate with the sales team to identify customer requirements and provide onsite support to resolve probe related failures.

·       Work closely with HQ counterparts to understand new product/technology portfolios and transfer knowledge to customers.

·       Support customers throughout the entire product development lifecycle: evaluation, qualification and mass production.

·       Provide technical feedback to internal teams and ensure RMA cards are performed necessary repair actions before return back to Customer.

·       Work closely with Customer product engineers to troubleshoot and verify probe cards and ensure Probe card fit to run for production.

·       Participate DOE projects at customer site to improve Probe card Testing performance.

·       Coordinate with cross-functional teams including HQ counterparts to meet customer different needs and ensure Customer satisfaction.

·       Travel to customer sites (local and overseas) for support if required.