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Voice Chat Product Operation

10,000,000 - 15,000,000/Month
Operations & Customer Service
Full-Time · On-site
Minimum Associate Degree
1 - 3 years of experience
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Job Requirements

On-site
1 - 3 years of experience
Minimum Associate Degree

Skills

Customer Service

Ehglish

Customer Relationship Management

Communication Skills

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Job description for Voice Chat Product Operation at PT. Sloegem Private Limited

Responsibilities:

- Develop and execute product strategies to drive user engagement and monetization in the Vietnam market.

- Analyze user behavior, market trends, and competitor activities to identify growth opportunities.

- Collaborate with the product management team to implement new features and optimize existing ones.

- Monitor and optimize KPIs related to spender acquisition, retention, and revenue.

- Conduct user research and gather feedback to inform product decisions.

- Stay updated on local regulations and ensure compliance in all product features.

Requirements:

- Bachelor's degree in Business, Media, or related field.

- 2+ years of experience in product management, preferably in mobile apps or social platforms.

- Strong understanding of the local digital market and cultural nuances.

- Experience with in-app purchases, virtual economies, and user engagement strategies.

- Excellent analytical and problem-solving skills.

- Strong communication and interpersonal skills.

- Fluency in English, proficiency in Chinese is highly preferred.

About the company

PopUp is an application developed by PT. Sloegem, a dynamic and innovative social media platform that connects people, promotes creativity, and fosters meaningful interactions.

Office address

WeWork Revenue Tower Lantai 21 SCBD, Jl. Jenderal Sudirman No.52-53, RT.5/RW.3, Senayan, Jakarta, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12190

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Voice Chat Product Operation