Job description for Trainer Software ERP at PT. JST SOFTWARE INDONESIA
Qualifications:
Fresh graduates are welcome (training will be provided), while experienced candidates are preferred;
Has teaching experience, such as serving as a teaching assistant
Has experience or knowledge in the field of accounting software
Experience in ERP, OMS, WMS, POS, Inventory, or Supply Chain software is an advantage;
Experience as a Trainer is preferred;
Basic understanding of inventory, logistics, or supply chain processes is a plus；
Familiarity with SaaS or system-based environments is an advantage；
Comfortable handling routine tasks as well as ad-hoc operational issues；
Experience in handling clients or external partners is a plus；
Experience in startup or fast-growing companies is an advantage；
Proficient in English (both written and spoken), Mandarin is a plus
Jobdesc:
Conduct product training for clients and internal staff, and other related;
Prepare training materials, user manuals, video tutorials, and other related.
Guide clients during software implementation and onboarding;
Assist customers in configuring the system based on their business processes;
Evaluate user competency and provide follow-up coaching when necessary;
Assist the Sales team in product demonstrations and presentations;
Understand customer business requirements and recommend suitable solutions;
Prepare demo databases and presentation environments;
Answer functional questions during sales meetings;
Troubleshoot functional software issues and provide solutions;
