Job Requirements
Skills
Job description for Telesales Officer at Avana Indonesia
- Min D3, any discipline.
- Experience in sales.
- Min 3 year experience as telesales/Customer Service in a bank/insurance/fintech/software company and related startup. E-commerce would be plus point.
- Willing to work in dynamic environment, tight schedule/ hard worker and under pressure/ target
- Preferably with age under 28.
- Understand and able to speak english would be as plus point.
- Contacting potential or existing customers to inform them about a product or service.
- Answering questions about products or the company.
- Asking questions to understand customer requirements and close sales
- Provide excellent service and effective complaint handling to Customers.
- Ensure achievement of own portfolio objectives.
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
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