Job Requirements
Job benefits
-
Flexible work hours
Productivity curve is not something steady and consistent as it depends on each person's unique traits and preferences. At our company, as long as your team is in sync and your goal is hit, you can flexibly decide when you want to work.
-
Remote work options
Thanks to technology, we no longer have to be physically present at the office to be productive. Joining our company allows you to work anywhere without place-constraint.
-
Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
-
Professional Development
Every employee is an invaluable asset to any team; that's why we want to help you grow. Level up your skills and expertise through our professional co-development programs with notable organizations. We will cover the cost.
Skills
Job description for Technical Writer at Ground Labs Pte Ltd
- Create high quality documentation resources for Ground Labs’ products or services that are clear, technically accurate and consistent . Documentation resources include the software user guide, API reference documentation, ODBC documentation, knowledge base articles, tutorials, language reference manual, and more
- Gather and analyze information from various sources to define the documentation scope and suitable publication channel for new or existing product features.
- Proofread and edit documentation produced by other team members.
- Maintain and organize the repository for documentation source files in a version control system.
- Manage the documentation validation and publication process on internal and external platforms.
- Liaise with subject matter experts (SMEs), stakeholders and other functional teams to understand and influence the product feature requirements, documentation strategies, and schedules.
- Produce documentation related to the installation, setup and configuration of internal tools and processes.
- Write, edit and proofread technical materials produced in other business areas to deliver clear, professional messages to Ground Labs’ target audience.
- Identify and work to close the gap on areas of improvement for information management and documentation processes in Ground Labs
- Excellent written and verbal communication skills (English).
- Ability to quickly comprehend complex technical information and present them in a clear, concise manner.
- Excellent organizational skills with a meticulous eye for detail. Ability to handle multiple projects or tasks simultaneously.
- Self-motivated and proactive, with a passion for continual learning of new features and technology.
- Creative and resourceful problem solving skills.
- Ability to work independently and to meet agreed deadlines for deliverables.
- Basic experience with Unix / Linux environments, including common shell commands.
- Basic experience with HTML, CSS / SASS and jQuery.
- Basic familiarity with the software development life cycle (SDLC) is a plus.
- Experience with Git or equivalent versioning control systems is a plus.
- Understanding of API, ODBC or databases is a plus.
- Understanding of scripting, query, or programming languages (e.g. SQL, Python, Javascript, C++) is a plus.
- Degree/Diploma in a technical discipline, communications or related field.
- Minimum 1 year proven working experience in technical writing of software documentation or a related engineering field.