Job description for Store Assistant at Pangestoe bespoke
Store Crew — PT Pangestoe Bespoke Tailor
At Pangestoe Bespoke Tailor, we believe luxury is not only about the product — it is about the experience. We are looking for a well-presented, confident, and service-oriented Store Crew to represent our brand and deliver exceptional customer experiences.
Responsibilities
- Welcome and assist clients in a professional and warm manner
- Provide personalized product recommendations based on clients'needs and preferences
- Explain fabrics, tailoring details, and product features confidently
- Build strong relationships with clients and maintain high customer satisfaction
- Handle in-store sales transactions and achieve sales targets
- Maintain store cleanliness, visual merchandising, and product presentation
- Assist with stock checking and inventory management
- Support daily store operations and coordinate with the tailoring/production team when needed
- Represent the brand image and uphold luxury service standards at all time
Requirements
- Male or female, well-groomed, neat, and presentable
- Good communication skills in both Bahasa Indonesia and English
- Confident in selling luxury or premium products
- Friendly, proactive, and customer-focused personality
- Strong interpersonal and persuasion skills
- Able to work in a fast-paced environment and within a team
- Previous experience in fashion retail, luxury retail, hospitality, or sales is preferred
- Passionate about fashion, tailoring, and luxury lifestyle is a plus
Preferred Qualities
- Understands luxury customer service etiquette
- Has a strong sense of style and professionalism
- Comfortable interacting with high-profile or premium clients
- Sales-driven mindset with attention to detail
Why Join Us?
- Opportunity to work in a growing luxury menswear brand
- Dynamic and creative working environment
- Career growth opportunities in fashion and luxury retail industry
- Competitive salary and incentives based on performance
