Job Requirements
Skills
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Job description for Social Media Admin Intern at Skintific Cosmetics Ltd
- Improving social media admin experience, creating engaged audiences, and facilitating organic growth
- Respond to audience queries in a timely and accurate way via chat or comments
- Update our internal databases with information about technical issues and useful discussions with the audience on social media
- Monitor complaints on social media and reach out to provide assistance
- Taking ownership of audience issues and following problems through to resolution
- Resolve audiences conflicts and handle escalation procedures
- Gather audiences feedback and share with our Content, Product, Sales, and Marketing teams
- Undergraduate students from all majors (Fresh graduates are welcome).
- Fluent in English, both written and speaking is a plus.
- Preferably experienced in handling inbound on social media admin platform
- Has experience in the same role.
- Familiarity with the beauty industry is a plus.lls..
- Familiarity with the beauty industry is a plus
- Working knowledge of social media software, databases, and tools.
- Awareness of the industry’s latest technology trends and applications
- Strong communication skill.
- Willing to work from office (Office located in Mega Kuningan, South Jakarta) and can join ASAP.
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