Job description for Senior Sales Executive/ Lead - Dating at Kopi Date
[English speaking role - please only apply if you are fluent in English]
Location: Remote
Market: Singapore
Kopi Date is on a mission to help singles build healthy, meaningful relationships.
We are looking for a Senior Sales Executive/ Lead to drive conversion and growth. You will speak directly with prospective members, guide them through the decision to join, and actively work the pipeline through follow-ups, reactivation, and outreach.
This is not a passive role. You are expected to take ownership of leads, move conversations forward, and turn interest into committed members.
At the same time, this is not a hard-sell environment. Success in this role comes from building trust, understanding people deeply, and communicating value clearly.
You will be part of a small, high-performing team of executing leaders who take ownership and care deeply about outcomes.
What You’ll Do
Sales & Conversion
- Run onboarding and consultative sales calls with prospective members
- Help leads understand Kopi Date, who it is for, and why it works
- Guide high-intent leads toward joining with clarity and confidence
- Handle objections, hesitation, and uncertainty in a calm, persuasive way
Lead Nurturing & Reactivation
- Follow up consistently with warm and undecided leads
- Re-engage older or inactive leads and bring them back into conversation
- Maintain strong responsiveness across WhatsApp and other channels
- Build trust over time, not just within a single call
Pipeline Ownership
- Take full ownership of your leads from first contact to conversion
- Keep clean notes, track conversations, and maintain strong follow-up discipline
- Ensure no high-quality lead drops off due to poor tracking or delayed response
Growth & Lead Generation Support
- Support outbound efforts such as reactivation campaigns, referrals, and targeted outreach
- Identify opportunities to generate more conversations from existing lead pools
- Surface patterns in objections, drop-offs, and conversion gaps
- Work closely with marketing to improve lead quality and messaging
Continuous Improvement
- Actively refine call approach, messaging, and follow-up strategies
- Learn from top performers and apply feedback quickly
- Contribute ideas to improve conversion rates and overall sales process
What Success Looks Like
- High-quality conversations that make leads feel understood and guided
- Strong follow-up discipline with minimal lead leakage
- Consistent conversion of qualified leads into paying members
- Clear insights shared with the team on objections, patterns, and opportunities
- Measurable contribution to both conversion and pipeline growth
Who You Are
- A strong closer with judgment.
You know how to guide people toward a decision without sounding pushy or scripted. You listen well, ask the right questions, and build trust quickly.
An owner, leader, not an order-taker.
- You take responsibility for outcomes. If a lead goes cold, you do something about it.
Excellent in English communication.
- Clear, natural, confident in both spoken and written English. You can hold meaningful conversations with Singapore-based clients.
Disciplined with follow-up.
- You do not forget leads, delay replies, or lose track of conversations.
People-smart and emotionally aware.
- You can read situations, understand hesitation, and respond appropriately.
Comfortable with performance expectations.
- You understand this is a commercial role. You are motivated by results and improving your numbers.
Coachable and fast-improving.
- You take feedback seriously and show visible progress week to week.
Startup-minded.
- You are adaptable, resourceful, and comfortable working in a lean, fast-moving team.
Strong Fit If You Have
- Experience in sales (important), customer success, hospitality, or other client-facing roles
- Experience running calls, handling objections, and closing
- Confidence working with messaging platforms (WhatsApp, CRM tools, etc.)
- Strong follow-up habits and attention to detail
- Interest in relationships, psychology, or human behaviour
Why Join Us
- Fast career growth to leadership and performance-based compensation
- Clear path toward greater ownership, profit-sharing, and long-term partnership
- Work directly with founders in a high-performance environment
- Be part of a mission-driven company solving a real problem in modern dating
- Small team, real impact, high ownership
This role is best suited for someone who enjoys both closing conversations and actively working a pipeline, not someone looking for a passive customer support role.
