Job description for Senior Hostess at PT. Riviera Hospitality Group
Senior Hostess
Job Description: We are seeking a friendly and professional Senior Hostess to join our team at Riviera Group! As the first point of contact for our customers, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional dining experience.
Responsibilities:
- Greet and seat guests promptly and courteously.
- Manage the waitlist and reservations, ensuring a smooth flow of guests.
- Answer questions about the menu and provide recommendations.
- Collaborate with the service team to ensure customer satisfaction.
- Keep the front area of the restaurant clean and organized.
Qualifications:
- Previous experience as a Hostess or in customer service is a plus.
- Excellent communication skills and a positive attitude.
- Ability to remain calm and efficient in a fast-paced environment.
- Flexibility to work various shifts, including weekends and holidays.
