Senior Account Manager
Must have skills
Job description for Senior Account Manager at TokoTalk
About the Job
Customer-focused and build value by actively promoting TokoTalk features to our sellers. Increase seller’s GMV while building a good relationship by strategically develop plans to achieve growth and revenue.
The company growth depends on your duties and responsibilities as follow
- Develop and implement growth plan for existing sellers
- Identify, grow, and manage relationships with existing sellers
- Prepare and complete weekly and monthly call and meeting plans with sellers
- Become the bridge between sellers and TokoTalk to identify opportunities and threat
- Collaborate with product team on improvement projects according to the voice of sellers
The Essentials Skills and Traits we seek in you
- A minimum of Bachelor’s Degree in Business, Engineering, or any related field
- Preferably 3 - 5 years of experience as Account Manager or other customer facing role experience
- Would be an advantage if you have an E-commerce industry background
- Advanced project management skills
- Advanced presentation and negotiation skills
- Good analytical skills
- Experience in handling B2C customers
- Proficient in using Ms. Excel & Ms. Power Point
About the company
TokoTalk is an e-commerce website enabler company founded in 2018 by Codebrick, a South Korean tech company. As per March 2021, TokoTalk has been helping over 530,000 Indonesian sellers to grow their online businesses.
As per our mission to democratize e-commerce landscape for everyone, we are shaping the future of e-commerce in the region as we help empower sellers to become independent in their online businesses through their e-commerce websites. It takes less than 3 minutes to create and run an online e-commerce website with TokoTalk.
TokoTalk's team consists of dozens of hungry Indonesian and Korean young professionals who came from various education and industry background. We are taking e-commerce tech to the next level with close guidance from our Ivy League alumni team. The dream is to empower millions of Indonesian sellers to start and win online businesses through their own shops and we want you to be part of the team.
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