Seller Relation
Must have skills
Job description for Seller Relation at TokoTalk
About the Job
TokoTalk Outbound Acquisition team wants to grow the business through mid to high sellers who have a product of their own and have branding. This tole will focus on maintaining the relationship with outbound sellers, helping onboarding process and website preparation.
The company growth depends on your duties and responsibilities as follow:
- Help on onboarding process until the sellers become active
- Be proactive to ensure the seller’s web launch as soon as possible
- Able to convince sellers to utilize TokoTalk features for more transactions on the website
- Giving technical advice to outbound sellers
- Conduct training for Enterprise sellers PIC and admins
- Maintain up-to-date knowledge of our evolving products and processes
- Drive memorable and delightful onboarding experiences
The Essential Skills and Traits we seek in you:
- A minimum of Bachelor’s Degree from any related field
- A minimum of 3 years of experience in seller relation or training education
- Having a good knowledge about HTML
- Proficient in Ms. Excel (conditional formatting, pivot, formulas such as IF, LOOKUP, etc)
- It would be a plus if having an experience in the e-commerce industry
- It would be a plus if having an experience in design, especially website base
- It would be an advantage if you ever had an experience in having your own brand/online business
- Goal-oriented, assertive, and resilient
- Aggressive and fast learner
About the company
TokoTalk is an e-commerce website enabler company founded in 2018 by Codebrick, a South Korean tech company. As per March 2021, TokoTalk has been helping over 530,000 Indonesian sellers to grow their online businesses.
As per our mission to democratize e-commerce landscape for everyone, we are shaping the future of e-commerce in the region as we help empower sellers to become independent in their online businesses through their e-commerce websites. It takes less than 3 minutes to create and run an online e-commerce website with TokoTalk.
TokoTalk's team consists of dozens of hungry Indonesian and Korean young professionals who came from various education and industry background. We are taking e-commerce tech to the next level with close guidance from our Ivy League alumni team. The dream is to empower millions of Indonesian sellers to start and win online businesses through their own shops and we want you to be part of the team.
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