Job description for Scrum Master at amIT Global Solutions Sdn Bhd
Responsibilities
• Monitor Scrum processes and support Product Owner on release planning and backlog management
• The candidate must have Insurance domain experience.
• Build high performing teams who produce successful deliverables and work effectively via individual and team coaching
• Strengthen the team’s understanding of Agile/Scrum principles and ensure application of these practices
• Ensure the team’s actions are aligned with the project goals and vision
• Bring transparency to Business, IT, and Operations organizations about the team’s progress and Agile processes
• Identify trade-offs between short and long-term benefits to drive shared vision between the team and Product Owner
• Foster a continuous learning environment, helping teams adapt to changing circumstances
Domain Expertise
• Familiarity working in Agile and Scrum environments
• Delivery or software development background a plus
Individual Skills
• Strong communication skills, ability to share information promptly and clearly
• Strong team leader able to assess team spirit, facilitate positive team dynamics, and drive necessary actions to improve
• Excellent problem-solving, organizational and analytical skills
• Ability to coach and mentor multiple roles on a Scrum team; skilled in building relationships and navigating through organizations
• Experience coaching development teams is a plus
Agile Experience
• Certified Scrum Practitioner (CSP), Certified Scrum Coach (CSC) or PSM, SAFe SM is ideal, etc.
• Experienced in or excited to learn Agile way of working (e.g., quick iterations with done better than perfect)
• Experience in working as a member of an Agile Delivery Team is an asset
Mindset & Behaviours
• Assertive, with the confidence to be voice of authority
• Brings a high-energy and passionate outlook to the job and can influence those around them
• Able to build a sense of trust and rapport that creates a comfortable & effective workplace

