Job description for Sales Support Intern at Mighty Jaxx
Our Team
Mighty Jaxx is the leading integrated future culture platform in Southeast Asia today. With a mission to supercharge future culture phygitally, Mighty Jaxx’s integrated platform will empower future pop culture brands with an end-to-end supply chain of digital and phygital collectibles, including artist development and incubation, proprietary IP operation and provide global consumers access to new D2C experiences.
Mighty Jaxx partners with the greatest creative talents in the world, as well as top global brands such as Netflix, Formula 1, Hasbro, Toei Animation, Cartoon Network, Nickelodeon, Warner Brothers, Adidas and many more to ship millions of phygital collectibles to over 90 countries worldwide.
We are proud to be an equal-opportunity employer with a diverse, inclusive work environment. We encourage our employees to bring their authentic, fun-loving, and high-energy selves to the workplace.
Your Role
Mighty Jaxx is looking for a highly motivated and detail-oriented Sales Operations & Business Development Intern. This role will provide support for key operational tasks and help drive sales initiatives. The successful candidate will gain hands-on experience in both operational execution and strategic sales enablement.
Responsibilities
Support order fulfilment process, ensuring accurate and timely dispatch while facilitating customer communications
Maintain and update customer master data, including account information, pricing and offer forms
Support visual merchandising setup in partners retail stores, or marketing activations
Conduct store visits and assist in gathering retail performance data
Track and analyse sales performance to optimize sales strategies
Maintain accurate product information for internal and external use
Assist with new product listing on digital platforms and content for newsletter or promotional materials
Assist in responding to customer inquiries
Coordinate product defects and replacement follow ups actions with relevant stakeholders
Support logistics and operational needs aspect of sales execution
Requirements
Strong organisational skills and multitasking abilities to handle diverse retail operations tasks
Strong Excel skills
Excellent communication skills for effective liaison with B2B customers, retail store partners and internal teams
A detail-oriented mindset to conduct accurate stock level activities
Willing to take on basic tasks such as retail store visits, and attaching pricetags to product boxes
Basic understanding of retail logistics and supply chain processes would be a plus
Proactive problem-solving skills to address operational challenges and optimise processes
To apply, please send an updated copy of your resume to people@mightyjaxxcom
While we value all submissions, we regret that only shortlisted candidates will be contacted by our People team.
Benefits
Be part of a company where the benefits are designed to elevate your experience - making your journey with us as dynamic and rewarding as the work you’ll do. You can look forward to:
Attractive staff discounts on MJ products
Well-stocked pantry filled with a variety of snacks and beverages
