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Skills
Job description for Sales Executive at Cove
- Calling existing and potential customers to persuade them to purchase company products and services
- Make lists of potential clients and conduct surveys to identify customers actively seeking a property
- Actively seeking out new sales opportunities through cold calling, networking and social media
- Contact customers via calls or arranged meetings to discover their needs and requirements
- Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the property
- Provide customers with a list of available services and their accompanying prices and offer discounts when necessary
- Assist clients in selecting the most appropriate service that best meet their specifications and needs
- Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement
- Collaborate with other Cove staff to ensure clients have a good time
- Monitor the customer service quality of the hotel to ensure customers are tended to appropriately
- Conduct price negotiations with customers on behalf of the management to reach a favorable bargain for both parties
- Process and facilitate requests for customized services such as room redecoration, equipment, and switch
- Resolve and quell misunderstandings within a property premises
- Maintain contact with clients to obtain feedback and to discuss opportunities for future business deals
- Provide weekly sales plan and sales activity report on weekly basis
- Proven experience as a Sales Executive or relevant role
- Proficiency in English
- Excellent knowledge of MS Office
- Hands-on experience with CRM software is a plus
- Thorough understanding of marketing and negotiating techniques
- Fast learner and passion for sales
- Self-motivated with a results-driven approach
- Aptitude in delivering attractive presentations
- High school degree
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