Job description for Sales Engineer at PT. Perkasa Multi Makmur
PT. Perkasa Multi Makmur is a leading provider of general industrial equipment and supplies, dedicated to delivering high-quality solutions that meet the evolving needs of businesses across Indonesia. With a strong presence in Surabaya, East Java, the company continues to grow and expand its operations, driven by a commitment to excellence and customer satisfaction. As part of this growth, we are seeking a dynamic and motivated Sales Representative and Sales Engineer to join our team in East Java. This role offers an exciting opportunity for professionals who are passionate about building relationships, driving sales, and contributing to the success of a forward-thinking organization.
The Sales Engineer will be responsible for identifying and pursuing new business opportunities within the industrial sector. This includes developing and implementing effective sales strategies, maintaining strong relationships with existing clients, and providing technical support to customers. The role requires a proactive approach to account management, ensuring that client needs are met through tailored solutions. Additionally, the individual will collaborate with internal teams to enhance product offerings and improve customer service. Strong communication skills and the ability to manage multiple accounts simultaneously are essential for success in this position.
We are looking for candidates who hold a Bachelor's Degree and have between 1 and 3 years of experience in sales or a related field. Ideal candidates will possess a solid understanding of sales strategy, marketing, customer relationship management, and B2B sales. Experience in account management and sales management is a plus. Strong communication skills and the ability to work independently while contributing to a team environment are also important. If you are driven, results-oriented, and eager to grow with a reputable company, we encourage you to apply.
Job Description:
- Handle and support all sales activities
- Identify potential customers and develop relationships with them
- Receive and review customer inquiries to understand customer’s technical needs and requirements
- Coordinate internally to assess feasibility and provide customer with solutions that meet their needs
- Monitor inquiry status including quotation progress, pending items and completion
- Prepare cost calculations and submit quotations to customers
- Conduct proactive follow-up on quotations to customer
- Keep abreast of new products and technologies, and effectively communicate their benefits to potential customers
- Communicate the features and benefits of your company’s products or services to potential customers
- Manage sales administration tasks including data entry and record keeping
- Coordinate with internal departments, especially technical and logistics staff, for shipment arrangements
- Troubleshoot technical problems that may arise during the sales process
- Monitor delivery schedule and ensure timely shipment to customers
- Maintain effective communication with customers regarding inquiries, orders and delivery status
Job Qualifications:
- Education Bachelor Degree (S1) in Engineering would be advantage
- Proven experience in technical sales or engineering
- Strong understanding of product capabilities, ability to read technical specifications, and knowledge of industry-specific product and services
- Excellent communication to translate complex jargon into clear, compelling, and customer-friendly benefits
- Ability to persuade, contract maneuvering, and the confidence to guide a client through the purchasing journey
- Analytical thinking to identify customer pain points and a consultative approach to foster long-term trust (customer oriented)
- Willingness to travel for customer meetings
- Proficient in sales presentation: verbal storytelling, technical product knowledge and sales software (CRM)
