Job description for Recreation Manager at KYZN Family Sport & Wellness Club
Qualifications:
- Bachelor's degree in Management, Recreation, Sports Management, Hospitality, Business Administration, or a related field.
- Minimum 5 years of experience in recreation, sports, fitness, wellness, or hospitality operations, including managerial experience.
- Strong understanding of fitness, sports, wellness, and recreational programming, with the ability to identify and meet member needs.
- Proven leadership skills with experience managing, coaching, and developing teams.
- Excellent communication, interpersonal, and stakeholder management skills.
- Strong organizational and time management abilities with experience planning programs, events, and activities.
- Experience managing operational budgets, financial performance, and resource allocation.
- Customer-centric mindset with a strong focus on member satisfaction, engagement, and retention.
- Creative and innovative thinker with the ability to develop new programs, events, and member experiences.
- Strong commercial awareness, including program promotion, participation growth, and revenue generation.
- Experience working with external vendors, partners, coaches, and service providers.
- Knowledge of health, safety, risk management, and emergency response procedures.
- Relevant certifications in sports, recreation, fitness, or club management are an advantage.
- Proficient in Microsoft Office and club management or scheduling systems.
- Fluent in English and Bahasa Indonesia, both written and spoken.
- Passion for fitness, sports, wellness, and community building.
Job Descriptions:
- Oversee all recreation programs and daily operations.
- Ensure recreation facilities operate safely and efficiently.
- Lead and develop recreation coaches and instructors.
- Develop engaging fitness, sports, and wellness programs.
- Organize tournaments, events, and recreational activities.
- Drive member satisfaction, engagement, and retention.
- Support business growth through quality programming.
- Partner with Marketing to promote programs and events.
- Manage external vendors, coaches, and partners.
- Introduce innovative programs based on industry trends.
- Ensure compliance with health, safety, and risk standards.
- Maintain operational excellence and a positive team culture.







