Job description for Programme Intern at Hatch
About This Role
Hatch is a social venture that finds, trains, and places driven individuals into small but mighty organisations that matter. We craft supportive, inclusive end to end employment infrastructure that puts people first.
The Academy runs Hatch’s training (and placement) programmes, creating unconventional pathways into Singapore’s digital economy. As a Programme Management Intern, you’ll support the delivery of digital upskilling programmes while gaining hands-on exposure to how education, operations, and social impact come together in practice.
Role Focus:
Support the coordination and delivery of Hatch’s Academy programmes, ensuring smooth operations, positive learner experiences, and effective programme execution.
You’ll work closely with the Academy team to support programme logistics, learner engagement, and outcome tracking, while learning how educational programmes are designed, delivered, and continuously improved in the social sector.
Reporting Structure: Reports to Academy team
What makes this role interesting:
- Hands-on exposure to programme management within a social enterprise
- Direct interaction with learners from diverse communities
- Opportunity to support real-world programmes that create social impact
- Involvement in workshops, events, and programme delivery
- Learning how digital education can open pathways to meaningful careers
💼 Core Responsibilities
Programme Coordination & Operations (40%)
- Support the day-to-day coordination of digital upskilling programmes
- Assist with programme logistics, including scheduling, materials, and resources
- Maintain and update online learning materials and programme documentation
- Track programme timelines and ensure smooth session delivery
Learner Support & Engagement (30%)
- Serve as a point of contact for learners, providing guidance and support
- Collect learner feedback to improve programme experience and delivery
- Assist in monitoring learner engagement, progress, and outcomes
- Support learner placement processes with partner organisations
Programme Delivery & Facilitation Support (20%)
- Assist in facilitating workshops, seminars, and programme events
- Support instructors and facilitators during sessions
- Help prepare materials and resources for programme activities
Learning & Improvement (10%)
- Contribute ideas to improve curriculum, content, and delivery methods
- Stay updated on digital skills trends relevant to programme content
- Document learnings and support continuous improvement initiatives
📍 Requirements
Technical & Organisational Skills
- Strong organisational and time-management skills
- Comfort using digital tools such as Google Workspace, Notion, and Zoom
- Ability to manage multiple tasks and follow through on details
Communication & Interpersonal Skills
- Clear and empathetic communication with learners and team members
- Comfortable interacting with people from diverse backgrounds
- Willingness to ask questions and seek feedback
Personal Attributes
- Interest in social causes, education, and digital skills development
- Proactive, responsible, and willing to take ownership of tasks
- Curious, adaptable, and eager to learn in a fast-paced environment
Application Process
Please apply via our job board application form here (insert https://) form.typeform.com/to/z63D0R9Y
Only applications submitted through this form will be considered!
