Job Requirements
Job benefits
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Flexible work hours
Productivity curve is not something steady and consistent as it depends on each person's unique traits and preferences. At our company, as long as your team is in sync and your goal is hit, you can flexibly decide when you want to work.
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Free food & beverages
Avoid wasting time and energy to buy food at the restaurant or hawker center by yourself. We'll provide the best food for you and your team. Make better use of your valuable time to rest, bond, and do other things that matter to you.
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Team-building events
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
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Vacation & Leaves
Feel a need for a short break from work? our company is quite flexible when it comes to leaves; be it for vacation, sick, personal, or mental health days. Simply discuss what you need and we will try to cater to those.
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Skills
Job description for Customer Success Associate at SourceSage
- Turn inactive buyers into active buyers in each MNC by providing personalized service, and tapping on untapped budget in each company (which is already a customer of SourceSage)
- Finding the best deals online from FMCG products, to daily necessities to optimize cost savings
- Resourceful in knowing where to get certain niche products from electronics to industrial products or services
- Building and maintain relationships and partnerships with trustworthy vendors, suppliers and clients.
- Advice and track order processing, payment, and delivery status. Ensure timely and efficient fulfilment and exception handling.
- Anticipate and drive issue resolution and exception handling
- Assist the Product Team with product catalogue management and tracking of catalogue stock status for each clients.