To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
Career growth
Ever feel stuck with your career? We don't hire you simply because we needed to fill an empty slot. Together, we will help you shape and grow your career so you can progress further and rediscover your true sense of purpose at work.
Vacation & Leaves
Feel a need for a short break from work? our company is quite flexible when it comes to leaves; be it for vacation, sick, personal, or mental health days. Simply discuss what you need and we will try to cater to those.
This job post is managed by
Emmy Lyn MICHEAL
Last active 2 years ago
Skills
Job description for Process Associate - Mandarin Speaker at Language Talent Solutions
Designation: Process Associate
Location: Subang Jaya
Salary: RM 4000
Benefits: EPF / SOCSO / Annual Leave (18 days) / Medical Insurance / Dental Insurance / KPI performance bonus / Transport allowance / 1 month training with salary
Duties & Responsibilities:
1. End-to-end airline operation Customer Care related issues, Reservations, Bulk bookings, Notification, Re-booking, Credit card verification, Queues Management, and, Email management for all corporate and travel agent queries
2. To be able to Handle Customer queries & with good customer service skills and travel-related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service.
3. To be able to deal with customers and meet customer requirements
4. Work Environment - 24*7
5. Should be fluent in spoken English & Mandarin.
Requirements:
1. Should have a good standard of both Spoken and written English & Mandarin.
2. Needs to be a team player with a positive attitude.
3. Should be adaptable to change.
4. Needs to display confidence and the ability to sell a given product.
Glints is the leading talent ecosystem in Southeast Asia. Our mission is to enable the 120 million professionals in the region to grow their careers and empower organizations to hire the right talent from anywhere in Southeast Asia. Officially launched in 2015 in Singapore, Glints has empowered more than 5 million talent and 60,000 organizations to realize their human potential. Today, we stand at the forefront of human capital empowerment as the fastest-growing startup in the career development and talent recruitment space. Glints currently operates in Indonesia, Malaysia, Singapore, Vietnam, Philippines, and Taiwan.