Process Associate - Korean Speaker

Language Talent Solutions

MYR8,000 - 10,000/Month

Hospitality and Travel

Full-time

Job benefits

Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
Career growth
Ever feel stuck with your career? We don't hire you simply because we needed to fill an empty slot. Together, we will help you shape and grow your career so you can progress further and rediscover your true sense of purpose at work.
Housing assistance
For migrant workers, housing can be a worrisome issue. But worry not, we can help you find a place to stay and offer financial assistance to cover your housing expenses. Partially or fully.
Insurance
Unexpected things may happen at unexpected times. We cover basic insurance costs for you and your loved ones in case of emergencies or unfortunate events. You can also upgrade your plan any time you want.

Skills

Customer Service

English Language

Korean Language

Job description for Process Associate - Korean Speaker at Language Talent Solutions

Designation: Process Associate
Location: Subang Jaya, Malaysia
Salary: RM 8 000 - RM 10 000
Benefits: EPF / SOCSO / Annual Leave (18 days) / Medical Insurance / Dental Insurance / KPI performance bonus / Transport allowance / 1 month training with salary

Duties & Responsibilities:
1. End-to-end airline operation Customer Care related issues, Reservations, Bulk bookings, Notification, Re-booking, Credit card verification, Queues Management, and, Email management for all corporate and travel agent queries
2. To be able to Handle Customer queries & with good customer service skills and travel-related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service.
3. To be able to deal with customers and meet customer requirements
4. Work Environment - 24*7
5. Should be fluent in spoken English & Korean.

Requirements:
1. Should have a good standard of both Spoken and written English & Korean.
2. Needs to be a team player with a positive attitude.
3. Should be adaptable to change.
4. Needs to display confidence and the ability to sell a given product.
5. Extrovert with a customer service mindset.
7. Fresh graduate is welcome to apply.

Language Talent Solutions

11 - 50 employees

The beginning of Language Talent Solutions (LTS) stems from the believe that the right talent should not necessarily be restricted to the limitation of borders. Guided by 20 years of experience, we pride ourselves in support of our clients within the South East Asia region in deliver the best international and local candidates with linguistic skills in junior, mid and senior positions in a variety of disciplines and in different industries.
Our team members are multilingual recruiters who speak  English and two other additional languages. They each specialise in building consistent database for each language vertical and in areas such as customer experience, finance, sales, human resources, IT and executive roles . These allows them to provide in-depth advice and information to clients and candidates.
We continue to evolve, grow and work with extensive network of active, committed and reputable recruitment partners across the globe to ensure scalability, agility and flexibility in our solutions.
We are proud and honoured to be able to satisfy our customers in delivering South East Asia linguists resume within  twenty four hours of receiving a job order.

Office address

1-12-6 Menara Bangkok Bank, Berjaya Central Park, Jalan Ampang, 50450 Kuala Lumpur, Malaysia

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