People Operations & Development Manager
Job description for People Operations & Development Manager at Benihbaik.com
The People Operations & Development Manager will oversee, build, and coach a team on the following core areas:
- HR General Requests
- HR Policy and Compliance Management
- Workday maintenance and streamlining alongside the HRIS team
- Public readiness initiatives as they relate to HR
- Off boarding & Exit Interviews
- Research, development, and execution of our workforce strategy
- HR Investigations and Conflict Resolution
Responsibilities
- Supervise, coach, and develop a distributed HR operations team
- Create, enhance, and successfully communicate policies, as appropriate, for disciplinary procedures, internal investigations, and a plethora of other high impact employment policies and procedures
- Drive the Ops team to create in-depth analyses of feedback and outcomes that demonstrate a forward thinking, action oriented, and flexible approach to iterations
- Conduct and oversee investigations to ensure the successful resolution of employee [AH1] Relations issues in a timely, well-documented manner
- Maintain the highest level of integrity, professionalism, fairness, and confidentiality regarding HR personnel matters and job performance
- Foster productive relationships with other departments.
- Provide proactive thought leadership on best practices when it comes to people systems and operations that enhance the overall employee experience
- Drive the development of a world class, collaborative, analytical, and people centric HR operations team
- Create and execute learning strategies and programs
- Evaluate individual and organizational development needs
- Implement various learning methods companywide (e.g. coaching, workshop, online training)
- Design and deliver e-learning courses, workshops and other trainings
- Assess the success of development plans and help employees make the most of learning opportunities
- Help managers develop their team members through career pathing
- Track budgets and negotiate contracts
- Hire and oversee training and People Development Specialists
Requirements
- 5+ years of HR operations leadership experience and proven experience as an People Operations & Development Manager or similar job
- Thorough knowledge of employment-related laws, regulations, and compliance requirements
- Proven experience in HR policy and procedural documentation development, drafting, and maintenance
- Understanding of HRIS systems design, HR reporting, workflow, and auditing requirements (experience with Workday strongly preferred)
- Ability to manage multiple critical priorities/projects without losing attention to detail or a positive attitude
- Completely at ease in an ever changing fast paced ambiguous environment
- Extremely flexible, open-minded, and creative when it comes to developing and maintaining HR protocols
- Relentlessly devoted to the ‘people experience’ in all things
- Excellent interpersonal, negotiation, and conflict resolution skills
- Tech-savvy
- Current knowledge of effective learning and development methods
- Familiarity with e-learning platforms and practices
- Experience in project management and budgeting
- BSc/BA in Business, Psychology or a related field
- Professional certification is a plus
Must have skills
About the company
BenihBaik.com is platform curates campaign raised by those who are in need through comprehensive journalism method of due diligence. We provide impact solution to social challenges through accurate validated campaign in online crowdfunding.
