Job Requirements
Job benefits
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Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
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Vacation & Leaves
Feel a need for a short break from work? our company is quite flexible when it comes to leaves; be it for vacation, sick, personal, or mental health days. Simply discuss what you need and we will try to cater to those.
This job post is managed by
Skills
Job description for Patient Service Associate, Emergency Medicine at JurongHealth Campus
- Register patients via phone and upfront enquiries
- Collect payment/ deposits and provide Financial Counselling for admissions
- Liaise closely with Bed Management Unit for acquisition of beds for Emergency Medicine Department's (EMD) patients
- Obtain Specialist Outpatient Clinic (SOC) appointments for Emergency Medicine Department's(EMD) patients
- Sort documents in preparation for dispatch to Medical Records Office (MRO)
- Extend excellent customer service to patients and their relatives
- Replenish inventory when stock is low
- Minimum GCE N Levels with 1 year of working experience in customer service
- Excellent interpersonal and communication skills, able to work with all levels of staff
- Strong passion to serve the patients
- Willing to work morning, afternoon and overnight shifts, including weekends and public holidays