Job Requirements
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Skills
Job description for Ops Data Analyst at Pt. Amartha Mikro Fintek
- Collaborate with related business functions (business operations, product, data science, engineering, sales, etc.) to solve problems in timely manner
- Handle support for escalated ticket resolution (L1 support) from Customer Experience Team
- Proficiency in using data to measure and analyze business insights and identify targeted areas for business improvement
- Contribute in process improvement project to increase operational efficiency
- Support ongoing data quality initiatives led by senior analyst / data engineer including, but not limited to, data cleansing & de-duplication; data mapping
- Should have at least 1 year of experience in data analysis / data engineering field, preferably with exposure to transactions data
- In depth knowledge of SQL and experience using Python
- Experience in banking / financial technology is a plus
- Detail oriented and comfortable working within specific timeline
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