Job Requirements
5 - 10 years of experience
Skills
Job description for Operations Manager at Combinesell Sdn Bhd
Job Description
The role of the Operations Manager is to assist in managing the in country operations team with the objective of providing a great customer experience.
- Create strategies with senior management
- Develop policies that will correlate with strategies with your team
- Implement effective processes and standards
- Manage your team to deliver within SLAs and the required customer service standards
- Manage customer service and ensuring customer retention
- Oversee compliance with regulations
- Reporting on operational progress
Ideal Requirements:
- A minimum of 5 years’ experience in Operations Management
- Minimum qualification of a relevant degree
- Have experience in the ecommerce or tech industry
- Be detail oriented and organised
- Possess excellent communication skills
- A strong understanding of the sales environment, including
About CombineSell - a subsidiary of Shopmatic
CombineSell is a Software as a Service (SaaS) platform that automates & simplifies multichannel e-commerce selling processes by aggregating popular online marketplaces into just a single platform.
With CombineSell, you can sell everywhere your customers shop. It has never been easier to create and manage listings, reply customer enquiries, synchronise & control inventory and fulfil orders all from a single interface.