Job Requirements
This job post is managed by
PICKUPP LTD
Last active 2 years ago
Job description for Operations Executive at Pickupp Pte Ltd
Requirements for the role:
- Utilise data to better understand delivery agents’ behavior and develop automated process to move them through the acquisition funnel
- Develop, optimize (and automate as required) logistics processes to increase operational efficiency
- Get involved with product development; leverage user feedback to design and contribute ideas to critical features which could improve delivery experience and efficiency
- Identify and resolve problems with respect to reliability and marketplace efficiency
- Maintain and enhance the quality of delivery services provided by agents and 3PL partners
- Maintain amicable relationship with delivery agents
- Able to work effectively with 3PL delivery partners
- Identify and resolve problems with respect to reliability and marketplace efficiency
- Maintain and enhance the quality of delivery services provided by the agents
- Able to brainstorm creatively for ideas on how best to improve the delivery network
- Proficient in Microsoft Office (especially Microsoft Excel) and basic data tools like SQL
The candidate should also be:
- Extremely data-driven – any decisions made must be justified by sound data analysis
- Able to maintain operational visibilty remotely after working hours if required
- Able to remain calm and composed in stressful situations
- An enthusiastic and keen learner who is always looking to learn more
- Embrace being in a fast-paced environment where you contribute directly to the goals of the company
- Experience or knowledge in logistics (especially last-mile delivery) preferred but not essential
- A go-getter who wants to be part of an exciting start-up journey
- Bold and daring – be willing to challenge industry norms and be the disruptor who brings positive change to the industry
Fresh graduates with no experience are welcome to apply!