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This job post is managed by
Amallia ISPRIANDINA
Last active 3 months ago
Job description for Operations Associate - Bandung at Lalamove Indonesia
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!
Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA, INDIA and LATAM, our 7-years old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since. Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.
At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realise this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence.
We are looking for an Operations Associate, based in Bandung. The ideal candidate has experience in fast-paced, dynamic environments and can help scale and manage our rapid growth across Indonesia. We are seeking someone who can thrive in a collaborative, open and fun culture! If you are passionate about solving delivery problems through empowering communities, come join us and experience exciting, rapid growth!
THE RECRUITMENT PROCESSES WILL BE CARRIED OUT IN ENGLISH
Job Descriptions
Design, develop and implement driver acquisition processes
Focus on building up supply of Motorcycle, MPV, Van, and Pickup Bak in Bandung and surrounding
Hands on offline drivers acquisition & onboarding
Setup drivers SOP and in charge of drivers quality
Build and retain a high activity driver community
Increase Lalamove’s brand awareness by substantially growing the number of branded vehicles
Maintain order fulfillment corporation and non corporation
Achieving total alignment with local teams when executing new initiatives
Exceed individual and team targets & KPI's
Requirements
At least 2 year experience from operations background, preferably from startup company.
Understand with Bandung market
Ability to communicate in local language (Bahasa Sunda), are preferable
Join or have strong connection with drivers community in Bandung
Ability to communicate, present and influence credibly and effectively at all levels of the organization
Ability to champion new processes from plan to close
Positive, passionate, proactive, self-initiative and attentive to details
Strong verbal and written communication skills with fluent proficiency in written and spoken English
Experience and familiar with spreadsheets, Microsoft Excel, and Power Point
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Glints is the leading talent ecosystem in Southeast Asia. Our mission is to enable the 120 million professionals in the region to grow their careers and empower organizations to hire the right talent from anywhere in Southeast Asia. Officially launched in 2015 in Singapore, Glints has empowered more than 5 million talent and 60,000 organizations to realize their human potential. Today, we stand at the forefront of human capital empowerment as the fastest-growing startup in the career development and talent recruitment space. Glints currently operates in Indonesia, Malaysia, Singapore, Vietnam, Philippines, and Taiwan.
Layanan Pengaduan Konsumen
Company Address: Jl. Hang Lekiu KM. 2 Teluk Mata Ikan, Desa/Kelurahan Sambau, Kec. Nongsa, Kota Batam, Provinsi Kepulauan Riau, Kode Pos: 29465