Job description for Network Engineer at PCCW Solutions Singapore
Overview:
We are looking for a Network Engineer (12-hours shift) to support and maintain network infrastructure operations. The role involves configuration management, incident response, system monitoring, and ensuring network stability, security, and performance.
Key Responsibilities:
• Manage network configuration changes (routers, switches, firewalls) following approval and change control processes
• Perform software/firmware upgrades and maintain update records
• Handle network security incidents, apply patches, and conduct root cause analysis
• Maintain network inventory and asset documentation
• Manage IP address allocation and tracking
• Provide incident troubleshooting and support, including external connectivity issues
• Conduct daily health checks and monitor network performance
• Support power shutdown/recovery exercises and ensure service continuity
• Maintain network documentation and SOPs
• Perform account access reviews and monitor for unauthorized activities
• Ensure proper log management and monitoring
• Maintain configuration backups and support disaster recovery testing
• Conduct configuration reviews, firewall rule audits, and baseline assessments
• Support network projects (upgrades, deployments, expansions)
Requirements:
• Certification: CCNA or equivalent
• Experience:
o At least 3 years in network engineering or administration
o Hands-on experience with routers, switches, firewalls, IDS/IPS
o Experience in troubleshooting, incident response, and configuration management
• Technical Skills:
o Basic knowledge of TCP/IP, DNS, DHCP
o Familiarity with monitoring tools and IP address management
o Understanding of security practices and change management
• Soft Skills:
o Clear communication and teamwork
o Strong attention to detail and problem-solving
Work Requirements:
• Able to work 12-hour shifts
• Flexible to support HQ and remote sites as needed
• Local Singaporean
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