Mid/ Senior QA Tester

We are seeking an experienced Mid/ Senior QA Tester (4-6 years of working experience) to define and manage the overall User Acceptance Testing (UAT) strategy and execution for our IT projects. This role requires a seasoned professional who will develop comprehensive test plans, coordinate testing activities, manage defect tracking, and ensure effective communication between business stakeholders and testing resources throughout UAT cycles.

Work Arrangement (Important)

1. First month: Onsite in Malaysia (mandatory for onboarding, training, and project alignment)
2. After onboarding: Remote working arrangement
3. However, the candidate must be open to travel to Malaysia approximately once a month for key meetings, workshops, UAT sessions, or stakeholder alignment activities as required by the project.
   

Key Responsibilities

UAT Strategy & Planning

1. Define and manage the overall User Acceptance Testing (UAT) strategy aligned with project objectives and business requirements.
2. Develop comprehensive UAT test plans, test scenarios, and test cases based on functional specifications and user stories.
3. Establish testing standards, methodologies, and best practices across projects.
4. Define UAT entry and exit criteria to ensure quality gates are met.
   

Test Execution & Coordination

1. Lead and coordinate UAT testing activities across multiple workstreams and business units.
2. Manage and supervise 2 Testers, assigning tasks, reviewing test cases, and monitoring progress.
3. Organize and facilitate UAT sessions with business stakeholders and end-users.
4. Manage test execution schedules, resource allocation, and testing environments.
5. Oversee test data preparation and management to support realistic testing scenarios.
   

Defect Management & Tracking

1. Establish and maintain defect tracking processes and prioritization frameworks.
2. Monitor defect lifecycle from identification through resolution and verification.
3. Conduct defect triage sessions with development teams and business stakeholders.
4. Generate defect metrics and trend analysis to identify quality issues early.
5. Ensure timely resolution of critical and high-priority defects before go-live.
   

Stakeholder Management & Communication

1. Serve as the primary point of contact between business stakeholders, project managers, and testing resources.
2. Facilitate effective communication across technical and non-technical audiences.
3. Conduct regular UAT status meetings and provide transparent progress updates.
4. Manage stakeholder expectations regarding testing timelines, risks, and issues.
5. Prepare and present UAT reports, dashboards, and metrics to senior management.

Team Leadership & Resource Management

1. Lead and coach 2 Testers to ensure efficient test execution and continuous skills improvement.
2. Conduct performance feedback and support development plans for team members.
3. Allocate testing resources effectively based on project priorities and complexity.
4. Conduct training sessions for business users on UAT processes and tools.
5. Foster a collaborative testing culture focused on quality and continuous improvement.

Technical Skills

• Strong experience in manual testing across web and/or enterprise applications; exposure to test automation tools or frameworks is a plus point.
• Proficiency in test management tools (e.g., Jira, Azure DevOps), with experience building reports or dashboards for test progress and defect metrics, and a basic understanding of SQL and database concepts for data validation during testing.