Job Requirements
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Job description for Livestream Operator at PT Cerdas Digital Nusantara (CAKAP)
- Create classes based on the schedule
- Work closely with stakeholder and teachers
- Train the teachers to use Cakap platforms
- Stream/mirror the class if the tutor using non Cakap platform
- Become a chat admin: welcome message, respond participants chat (comments/complaints), respond to unwanted behavior from the participants and closing message
- Make sure classes running smoothly
- Create classes reports
- Handling Escalation Issue from B2C
- Listing and Uploading Upskill Video Collection
- Bachelor’s degree in Management, Communication or a related field
- Minimum 1 year experience working in a similar role
- Fluency in both written and spoken English,
- Proficient knowledge of time management, and standard office practices and procedures,
- Outstanding communication skills, both written and verbal,
- Strong people skills and excellent phone etiquette,
- Outstanding organizational skills,
- Tech-savvy.
- Instagram: @lifeatcakap @cakapcom
- Twitter : @cakapcom
- Tiktok : @cakapcom
- LinkedIn: linkedin.com/company/cakap
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