Key Operations Internship (4-6 months)
Job benefits
Team-building events
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
Career growth
Ever feel stuck with your career? We don't hire you simply because we needed to fill an empty slot. Together, we will help you shape and grow your career so you can progress further and rediscover your true sense of purpose at work.
Wellness
As much as we care about our business, we also care for every one of our employees' wellness. To keep you happy at work, we provide a range of self-help services and facilities that you can use at any moment.
Skills
Job description for Key Operations Internship (4-6 months) at Books Beyond Borders
Books Beyond Borders is a social enterprise dedicated to expanding educational opportunities in the developing world. We collect and sell gently-used books, and give 100% of our net profits to support underfunded classrooms in Nepal.
If you're entrepreneurial and love being around books - join us!
Growth & Exposure
Being part of a small and lean social start-up means having a great deal of autonomy and creative opportunities that will help you grow. Your responsibilities will also motivate you to perform your best!
Impact
You will help us growing the BBB brand and raising more funds for classroom projects in some of the most underfunded schools in the world.
Oh, and you get to work in our cozy bookstore, with first dibs on all the good reads!
Here's what the role involves:
Customer care & Community support : As part of the ops team, you’ll be coordinating donations inquiries that we receive on a daily basis via our LIVE chat system. You'll guide our donors on how they can donate their books, and make the experience easy and fun for everyone.
Order Fulfillment : You'll fulfil and manage open orders from our online bookstore, ensuring our readers receive updates about their deliveries as quickly as possible.
Events: You will curate, sort, and manage hundreds of books, prepare them for our online store, The Book Barracks, and other outdoor pop-up events. You'll help us launch new campaigns so that we can continue to grow our community.
Leadership: You will help hire and on-board new part-timers, manage volunteers, and hone your leadership skills!
You have:
- A love for reading
- Working knowledge of Excel (e.g. able to use vlookup and other common Excel fuctions)
- A habit of being really responsive and on-the-ball as things can be fast-paced sometimes
- A good command of written and spoken English as you'll have to interact with customers
- Some experience in eCommerce (this isn't a requirement, but it'll be a huge plus!)
We value people with:
- High, positive energy
- Independence and a strong work ethic
- Confidence and ambition
Please apply for this position by the following information:
- Age:
- Gender:
- Contact Number:
- Current Status: Studying/Employed/Etc
- Available Starting Date (Priority to whoever can start immediately)
- Citizenship (only Singapore/PR may apply)
Also in the same e-mail, tell us about a passion project/hobby/or something you've worked on before that you are particularly proud of. Feel free to include any attachments or URL link in the e-mail.
About the company
