IT Support

Job responsibility

1. Install, configure, and maintain computer hardware, software, and networks.
2. Troubleshoot hardware and software issues, including desktops, laptops, printers, and servers.
3. Provide technical support to users, including troubleshooting and resolving IT-related problems.
4. Ensure security of IT systems, including data backup, antivirus protection, and access controls.
5. Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.
6. Implement and enforce IT policies, procedures, and standards to ensure compliance and security
7. Evaluate and recommend new technologies, tools, and solutions to improve efficiency and productivity
8. Collaborate with other departments to understand IT needs and requirements
9. Plan and execute IT projects, including upgrades, migrations, and installations.
10. Document IT systems, configurations, and procedures for knowledge sharing and training.

Essential Professional Experience

2 Years work experience in the same field

Skill

1. Capable working with computer (ex. MS Word, Excel, Outlook, and Power Point)
2. Excellent organizational and time management skills
3. Strong attention to detail and accuracy
4. Effective communication and interpersonal skills
5. Ability to work independenly and collaboratively in a team
6. Have a good Fluent in English in both verbal and writing is advantage

Qualification

1. Maximum ages 28 years old
2. D3 / Bachelor’s degree in IT, Computer Science or related field
3. Proven work experience as a IT Support
4. Understanding of IT performance
5. Excellent organizational and multitasking skills
6. A team player with high level of dedication
7. Ability to work under strict deadlines