Must have skills
Job description for IT Support at AiSensum (PT Aisensum Bigdata Analytics)
Join our dynamic team and learn from the best in the Digital Marketing & Artificial Intelligence Industry.
Requirements
- Minimum Bachelor's Degree of related major
- Basic knowledge in network : LAN, WAN, VPN, DNS, TCP/IP, Firewall technologies
- Knowledge of web services, API, and IP-based protocols.
- Knowledge in a broad range of software
- Knowledge of computer hardware and networking systems for any OS
- Ability to troubleshoot complex hardware and software computer/laptop issues.
- Known IT Asset management system, understanding of ITIL most preferred
- Fresh graduates are welcome
Work Scope
- Provide helpdesk support, including PCs, peripherals, applications, and user account administration
- Collaborate with 3rd party vendor
- Perform troubleshooting and maintenance of software, hardware, and network
- Installing and configuring computer hardware, software, systems, networks, printers, etc
- Provide repair solutions if there is damage to the IT assets
- Testing new technology (internal or external developed)
- Analyze the demand for IT needs
- Perform any other ad-hoc tasks assigned by supervisors
Benefits
- Private/dental insurance
- Employee engagement allowance Send your resume to hr @ aisensum.com
About the company
AiSensum is an AI Based Digital Marketing Company based in Jakarta. We analyze transaction data and help optimize paid ads on Facebook, Instagram, Google, and Tiktok. We do this using our SaaS Platform, the Luckylaku Lab.
Office address
World Capital Tower - Jl. Mega Kuningan Barat No. 3, RT005/RW002, Kel. Kuningan Timur, Kec. Setiabudi, 11th Floor Unit 9&10, Jakarta, DKI Jakarta 12940, IndonesiaCompany gallery
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