Job description for IT Support at PT Cybertrend Intrabuana
Join the Cybertrend’s center of data science and AI excellence and create solution with real business value side by side with us!
About the Role
As IT SUPPORT, you will maintain IT Support activity so that it can run well according to the SLA or KPI in supporting the company's revenue goals.
We are looking someone with:
• A Diploma's Degree in Software Engineering, Computer Science, Information Systems, computer engineering or a similar field
• At least 1 years of experience as a IT Operation / IT Support / IT Help Desk
• Experience using HR Information Systems
• Experience installing & troubleshooting for software or hardware computer / application / internet connection
• Strong analytical thinking and problem solving
• High-level written and verbal communication skills
The work you’ll do:
• Maintain and upgrade hardware and network infrastructure.
• End-user Support day-to-day operations through efficient troubleshooting
• Maintained co-workers' IT systems and hardware
• Maintain internal application (HRIS, TPV, LMS, etc)
• Installing and configuring software, hardware and networks
• Support the deployment of new technological solutions
• Backup & Restore Data and security system
• Document system processes and procedures
What Cybertrend can offer you:
• The unique opportunity to work within data science and artificial intelligence solution for various industries – real world data science, AI , Data Management and Governance experiences
• Investment in your personal growth and skill development (clear career paths, mentorship and coaching, learning development, etc)
• Attractive compensation and benefits packages
• An open-minded culture with innovative, autonomous teams
• A clear set of company core values that guide everything we do: GROWTH mindset, SOLUTION oriented, INNOVATIVE achiever, COMPASSIONATE, GOTONG ROYONG and Cool & FUN
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About the company
CYBERTREND INTRABUANA (CBI) is a Solution Business Company that enforces technology solutions and services to deliver business results which is needed by our clients with value solution through technology innovation. We maintain a fundamental commitment to excellence that is manifested in everything we do.
Our mission is to understand and meet the needs of both our clients and consultants by delivering quality, value-added solutions.
We blend creative, strategic planning with expert knowledge to tackle the toughest challenges for businesses. We knew that most businesses build its foundation on information technology. Supported by its highly competent people, a strong work ethic, deep industry expertise, well recognized development methodology and a proven track record, CBI is always ready to offer the right people and technologies to improve the clients’ performance in every part of their business.
Our people are known passionate, technically able consultants with deep industry knowledge. We are fully aware that in such a knowledge-intensive industry, our people and their knowledge, ideas and know-how – are the most crucial asset to bring the best CBI to help our clients achieve high performances.