Job Requirements
Job benefits
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Flexible work hours
Productivity curve is not something steady and consistent as it depends on each person's unique traits and preferences. At our company, as long as your team is in sync and your goal is hit, you can flexibly decide when you want to work.
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Remote work options
Thanks to technology, we no longer have to be physically present at the office to be productive. Joining our company allows you to work anywhere without place-constraint.
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Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
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Team-building events
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
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Skills
Job description for IT Support Engineer at Nalagenetics
- Setup and maintain IT infrastructure and laptops as needed by the company
- Liaise with vendors and coordinate maintenance for the company
- Monitor logs regularly and make sure there are no data breaches
- Maintain security of all IT infrastructure and proactively take steps to address security issues as they appear
- Maintain documentation to keep track of IT resources used and ensure compliance to policies
- Perform regular backups of CCTV and door access systems
- Troubleshooting and installing hardware such as printers, etc.
- Competency in diagnosing and troubleshooting computer system, software and networking issues
- Experience installing and troubleshooting on Windows, Mac OS and Linux OS
- Willingness and ability to learn new skills
- Experience with AWS is a plus
- Basic knowledge of cybersecurity issues
- Experience managing and administering Office/Microsoft 365 and GSuite
- Experience handling network security and maintenance
- Experience working in a fast-paced environment
- Preferably with at least 2 years of IT management experience